About us

McLaren Credit Services is a new and innovative debt resolution provider that connects businesses and customers.
We conduct ourselves in an ethical, professional and compliant way to get the best outcome for all our customers.
We have a team of experts with a combined experience in the debt resolution and outsourcing industries of over 100 years, so we know what works and how to support our customers.

As an appointed representative, our clients and our customers benefit from the reassurance that our activities are fully FCA compliant. We also hold a full ISO 9001 and ISO 27001 Quality Standards accreditation and are members of the Credit Services Association (CSA). All of this means you can trust how we conduct our business.
We also work with many charitable organisations to offer free and impartial advice for our customers.

About McLaren Credit Services

McLaren Credit Services is part of Sigma Connected

McLaren Credit Services is part of Sigma Connected which is a specialist Business Process Outsourcing (BPO) provider that works with many clients in energy, water, financial services and telecommunications. 

Established in 2011, the founders of Sigma Connected, Gary Gilburd (CEO) and Mike Harfield (COO), have over 40 years’ combined experience in credit and collections.  The business was built from the ground up as a Debt Purchase and Debt Collections Agency to succeed at a time of increased regulation and customer focus.

Now, Sigma Connected have become a large white label customer service and collections specialist business employing over 2,000 staff in the UK and South Africa. In 2020 Sigma launched its vulnerable customer initiative, Reach:Out, which is a free service to help and support vulnerable customers experiencing debt

McLaren Credit Services and Sigma Connected’s parent company is South African based Digicall Group - a £70million turnover contact centre business where Sigma UK has a high performing operational centre in Cape Town.
Utilising a wealth of existing debt purchase, collections knowledge and customer vulnerability strategies, coupled with acquisition of senior industry experts – McLaren Credit Services was born to provide cost effective, forward-thinking debt collection solutions with the customer at the heart of its operations.

Our Group

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)